Privacy Policy
ABOUT GODUCATE'S LIMITED DATA PROTECTION POLICY
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We at Goducate Limited take our responsibilities under Singapore’s Personal Data Protection Act 2012, any regulations enacted thereunder, and any guidelines that may be issued from time to time by the Personal Data Protection Commission (collectively, the “PDPA”) seriously. We also recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.
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This Data Protection Policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your personal data.
INTRODUCTION TO THE PDPA
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“Personal Data” is defined under the PDPA to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Common examples of personal data could include names, identification numbers, contact information, medical records, photographs and audio/video recordings.
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As is true of most internet services, we may use cookies and other internet technologies to gather non-personal information automatically and store in log files. This information includes Internet Protocol (IP) addresses, browser type and language, internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. This information is used to understand and analyse trends, administer the site, and to enhance user experience.
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We will collect your personal data in accordance with the PDPA. We will notify you of the purposes for which your personal data may be collected, used, disclosed and/or processed, as well as obtain your consent for the collection, use, disclosure and/or processing of your personal data for the intended purposes, unless an exception under the law permits us to collect and process your personal data without your consent.
PURPOSES FOR COLLECTION, USE, DISCLOSURE AND PROCESSING OF PERSONAL DATA
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The personal data which we collect from you may be collected, used, disclosed and/or processed for various purposes, depending on the circumstances for which we may/will need to process your personal data, including:
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the provision of pastoral and shepherding care;
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teaching and training
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connecting you to a community or care group;
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organising events to support your life journey;
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informing you of any events, programmes and training;
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maintaining the membership register of constitutional members of Goducate Limited,
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communicating any administrative information with you, including changes in our policies, terms and conditions; complying with or as required by any request or direction of any governmental authority; or responding to requests for information from public agencies, ministries, statutory boards or other similar authorities (including but not limited to the Ministry of Defence, Ministry of Education, Immigration and Checkpoints Authority and Ministry of Health). For the avoidance of doubt, this means that we may/will disclosure your personal data to the aforementioned parties upon their request or direction;
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conducting research, analysis and development activities (including but not limited to data analytics,surveys and/or profiling) to improve our services and facilities in order to enhance your relationship with us or for your benefit, or to improve any of our services for your benefit;
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storing, hosting, backing up (whether for disaster recovery or otherwise) of your personal data, whether within or outside Singapore;
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responding to complaints, queries and/or requests;
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publicity and promotion purposes such as bulletins, newsletter, brochures, flyers, posters, banners, calendar, electronic publications, website and social media platforms;
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any other purposes which we notify you of at the time of obtaining your consent (collectively, the “Purposes”)
As the purposes for which we may/will collect, use, disclose or process your personal data depend on the circumstances at hand, such purpose may not appear above. However, we will notify you of such otherpurpose at the time of obtaining your consent, unless processing of your personal data without your consent is permitted by the PDPA or by law.
2. In order to conduct our business operations more smoothly, we may also be disclosing the personal data you have provided to us to our third-party service providers, agents and/or our affiliates or related corporations, and/or other third parties whether sited in Singapore or outside of Singapore, for one or more of the above-stated Purposes. Such third-party service providers, agents and/or affiliates or related corporations and/or other third parties would be processing your personal data either on our behalf or otherwise, for one or more of the above-stated Purposes.
SPECIFIC ISSUES FOR THE DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
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We respect the confidentiality of the personal data you have provided to us.
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In that regard, we will not disclose your personal data to third parties without first obtaining yourconsent permitting us to do so. However, please note that we may disclose your personal data to third parties without first obtaining your consent in certain situations. For more information on the exceptions, you are encouraged to peruse the Second, Third and Fourth Schedules of the PDPA which is publicly available at http://statutes.agc.gov.sg.
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Where we disclose your personal data to third parties with your consent, we will employ our best efforts to require such third parties to protect your personal data in accordance with this Data Protection Policy.
ADMINISTRATION AND MANAGEMENT OF PERSONAL DATA
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We will take reasonable efforts to ensure that your personal data is accurate and complete, if your personal data is likely to be used by us to make a decision that affects you, or disclosed to another organisation. However, this means that you must also update us of any changes in your personal data thatyou had initially provided us with. We will not be responsible for relying on inaccurate or incomplete personal data arising from you not updating us of any changes in your personal data that you had initially provided us with.
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We will also put in place reasonable security arrangements to ensure that your personal data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorised access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data. However, we cannot assume responsibility for any unauthorized use of your personal data by third parties which are wholly attributable to factors beyond our control.
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We will also put in place measures such that your personal data in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.
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Where your personal data is to be transferred out of Singapore, we will comply with the PDPA in doing so. In this regard, this includes us obtaining your consent unless an exception under the PDPA or law applies, and taking appropriate steps to ascertain that the foreign recipient organization of the personal data is bound by legally enforceable obligations to provide to the transferred personal data a standard of protection that is at least comparable to the protection under the PDPA. This may include us entering into an appropriate contract with the foreign recipient organisation dealing with the personal data transfer or permitting the personal data transfer without such a contract if the PDPA or law permits us to.
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The sections of this Data Protection Policy that refer to websites apply only to Goducate Limited’s website. Our website may contain links to other website not maintained by Goducate Limited. Such third party websites are subject to their own data protection and privacy practices and you are encouraged to examine the privacy policies of those websites.
COMPLAINT PROCESS, RIGHT TO WITHDRAW CONSENT, REQUEST ACCESS TO AND CORRECTION OF PERSONAL DATA
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If you have any complaint or grievance regarding about how we are handling your personal data or about how we are complying with the PDPA, we welcome you to contact us with your complaint or grievance by contacting the Data Protection Officer at the following address:-
Data Protection Officer (Goducate Ltd)
360 Dunearn Road
Singapore 299552
Email: dpo@Goducate.org
COMPLAINT PROCESS, RIGHT TO WITHDRAW CONSENT, REQUEST ACCESS TO AND CORRECTION OF PERSONAL DATA
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If you have any complaint or grievance regarding about how we are handling your personal data or about how we are complying with the PDPA, we welcome you to contact us with your complaint or grievance by contacting the Data Protection Officer at the following address:-
Data Protection Officer (Goducate Ltd)
360 Dunearn Road
Singapore 299552
Email: dpo@Goducate.org
2. You have a right to withhold provision of any of your personal data, withdraw consent, request access to, and make correction of personal data that Goducate Limited holds about you, in accordance with applicable laws. All requests for withdrawal of consent, access to, or correcting of personal data held by Goducate Limited shall be made by contacting the Data Protecting Officer as outlined at paragraph 6.1 above. In some cases, withdrawal of consent may mean that Goducate Limited may not be able to fulfill our services to you.
UPDATES ON DATA PROTECTION POLICY
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You are encouraged to visit the above website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.
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As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes from time to time.
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We reserve the right to amend the terms of this Data Protection Policy at our absolute discretion. Any amended Data Protection Policy will be posted on our website, www.goducate.org.